Privacy Policy

electrician colorado springs

Updated 12/31/2024

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.

What Information Do We Collect?

When you visit our website or interact with our services, you may provide us with two types of information:

  1. Personal information you knowingly choose to disclose that is collected on an individual basis.
  2. Website use information collected on an aggregate basis as you and others browse our website.

Personal Information You Choose to Provide

For example, you may need to provide the following information:

  • Name
  • Email address
  • Home, mobile, and business phone number
  • Website URL information

In addition to providing the foregoing information, if you choose to correspond further with us through email or text messaging, we may retain the content of your communications, together with your contact information and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Website Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers’ personal information.

What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users’ browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

How Do We Protect Your Information?

We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Communication Opt-Out

If you wish to opt out of receiving offers directly from Front Range Electric, you can unsubscribe by following the opt-out instructions in the emails that they send you located at the footer of the communication. You may opt out of receiving text messages by replying “STOP” to any text message or by contacting us directly at info@frontrangeelectric.com or 719-321-4413. We can be reached by postal mail at PO Box 49398, Colorado Springs, CO 80949, or by phone at 719-321-4413. You can email us at info@frontrangeelectric.com with questions, comments or suggestions.

Do We Disclose Information to Outside Parties?

We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy. Text messaging originator opt-in data and consent will not be shared with any third parties.

What about Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein.

Terms of Service for SMS Communications

Consent for SMS Communication: Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications: If you have consented to receive text messages from Front Range Electric, you  may receive text messages related to any scheduled estimate or service including appointment reminders, notifications that technicians are on the way to your job, status updates on the work where applicable, or promotional offers.

Standard Messaging Disclosure:

  • Message and data rates may apply. Rates depends on your mobile carrier. You should contact your current mobile carrier to obtain information about your text message rate.
  • Message frequency may vary. While you are actively engaged with a service from Front Range Electric, you may receive 1-3 messages per day.
  • Opt-in Method: Customers will Opt-in for SMS messaging from Front Range Electric through a form on our website located at www.frontrangeelectric.com. This agreement for SMS will not be shared with third parties for marketing purposes.
  • Opt- Out Method: Customers will be able to Opt-out for SMS messaging  from Front Range Electric by replying STOP at any time. Once opted-out you will receive no further SMS communication. You can opt back in at any time by replying START.
  • For assistance, text “HELP” or visit our website at www.frontrangeelectric.com
  • If you want to obtain more information check our Privacy Policy www.frontrangeelectric.com/privacy-policy.